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System Management

1.Context Definition

It defines the business policy of Business Continuity, the scope of application, expectations of stakeholders, roles, responsibilities and delegations and competences. It also defines the processes, both own and in out sourcing, and the related responsibilities.


Allows to manage the entire management cycle of the objectives from the definition of the program, the feasibility analysis of the single objective, the assignment and management of the activities, the frequency and the relative responsibility, the schedule with notification of warning and alert, the upload of the documentation, the closure and the final balance, is input to the Review. Enables management of approval and information workflows.

3.Operational Controls

Allows to manage the entire management cycle from the identification, planning and analysis and assessment of controls according to the procedure / operational instruction, the assignment and management of activities, frequency and related responsibility, the schedule with notification of notice and alert, registration of the accomplishment (register), the upload of documentation, the closure and the final balance, the input to the Review.

4.Business Impact Analysis (BIA)

It defines the priorities and the requirements of business continuity, the process of analyzing the activities and the effects that an interruption could have on them and allows setting priorities for the recovery of critical processes by defining the Maximum Tolerable Period of Disruption (MTPD). The Threat Analysis, on the other hand, promotes the understanding of the risks related to critical processes, their dependencies and the potential consequences in case of interruption. These activities form the basis on which - in the planning stage - the Recovery Time Objective (RTO) and the Recovery Point Objective (RPO) are defined, and on which the strategies and tactics of business continuity and threat mitigation measures are selected.

5.Business Continuity Plan

Definition of roles and responsibilities, purpose, objectives, activation criteria and procedures, communication, timing, procedures for testing and simulating crisis cases, plan formalization.

6. Investigation of Near-Events, Events, NC Management

Allows management of the entire integrated management cycle of events and nearmisses (HSEQ, Energy, Safety Information etc) from reporting and validation, uploading of documentation, management of immediate treatment, classification of NC, root cause analysis, the planning and management of CAPA, the closure and the final balance, the input to the Review. Enables management of approval and information workflows.


Allows the management of the entire audit process from the definition of the annual audit program in the different areas, quality, environment, health and safety, energy, etc., to the generation of individual plans for the definition of the agenda of activities and points of the standard that will be investigated, through the appropriate check-lists, during the execution, of the objective evidence, the preparation of the report of the results and the list of NC/OSS and related CAPA. The integration is implemented with the management flow of the NC/OSS and the CAPA and with the Review and with the Human Resources database regarding roles, tasks, legal titles and personal data.


Enables targeted management of the communication and information process to both internal and external stakeholders.


Identification and evaluation of indicators of effectiveness and efficiency of controls, framework of effectiveness of the management system.


Integrated Flows

The Management System is completed through the procedural flows shown alongside. The flows allow integration with other management systems. For example, in the Audit flow it is possible to manage Environmental, Health and Safety, Quality, Energy, etc. audits.

Flow Rules and Laws for the management of legal requirements by company managers

It allows to produce the regulatory framework, the systematization of the provisions contained in the provisions and to assess the legislative compliance by identifying methods of verification and control and those responsible. Regulatory schedule with sending notifications of prescriptions to managers.

Authorization Management Flow

It allows to manage the authorization from the identification, to the assignment of responsibility. Creates the authorization framework, allows management of the related activities and creates the authorization register. Schedule with notification of notice and registration of the accomplishment with upload of documentation.

Other Processes



It manages from the identification and analysis of individual and collective needs, to the verification of the effectiveness of the activity carried out by tracing the process on the training booklet of the resource.

Changes Management

The Change Management flow manages the entire process from the change request to the planning and management of change activities. Enables management of approval and information workflows. Different types of documents are managed both with external documents uploading and as documents generated by the Platform.

Check-List Management

Allows the creation of the master check list for use, for example in audits, maintenance cards, operational checks.